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Privacy Notice

Street Dreams by Ross, L.L.C.™ does not sell, divulge, redistribute customer information except by request, to fill the order (as in shipping service) or as required by law.

Shipping

We offer US Postal Service and United Parcel Service(UPS). Shipments by DHL and Federal Express(FedEx) are possible, but there will be a service charge.

International shipments may have a delayed shipping for the appropriate form filings. We will try to keep the buyer informed of delays of more than three business days.

Returns

Please retain all packaging material should an exchange or return be needed.
There is no refund on custom-made products, nor Shipping Costs.

Refunds are given in the form of Store Credit.

There is a 30 day limit on returns from receipt of shipment to request of Return Materials Allowance (R.M.A.). A call, email or other contact is required to get the R.M.A. before returning the package. The original sales slip or receipt is required along with the R.M.A. to qualify for return.

There is a 20% restocking fee (per our discretion, this fee higher if any returned parts were damaged, modified, or installed). Modifications may include welding, grinding, sanding, primer, paint, powder coat, anodizing or other changes to the product from originally shipped form of the parts. The returned parts must be packaged securely for shipping. Street Dreams by Ross, L.L.C.™ is not responsible for additional part damages caused by poorly packed return shipments.

Conditions of Use

Product availability may vary. If there are any concerns, please call or email us.

We reserve the right to refuse orders should we deem the application suspicious, dangerous or illegal. We reserve the right to delay orders if necessary to authenticate credit card ownership. We accept COD orders at our discretion.

Web page, instructions and product designs are copyright ©2006 Street Dreams by Ross, L.L.C.™, all rights reserved. Unauthorized copying or redistribution is prohibited.